Bare root fruit tree orders 2018
If you’d like to place an order, simply email the completed form or the varieties and quantities you’re after to firstname.lastname@example.org or print a copy and return it to the nursery, pay your deposit, and we’ll be in touch when your order is ready for collection.
How much is the deposit and how do I pay it?
On placing your order, you’ll need to pay a non-refundable deposit to reserve your fruit trees which will be credited when you pay for and collect your order. Deposit amounts are as follows:
- $20 for orders less than $300 that don’t include 5 or more of a single variety.
- 25% of order value for orders over $300, or that include 5 or more of a single variety.
Deposits can be paid over the phone with a Visa or MasterCard, in person at the nursery, or funds transfer to our bank account:
Account name: Greenhill Nursery P/L
Acc No: 904505554
Please use your name as payment reference, and email confirmation to email@example.com.
When will my order be ready for collection?
We’ll let you know as soon as your order has arrived and is ready for collection. All orders should be available for collection by the end of June, and need to be collected by 31 July 2018.
What happens if I don’t collect my order?
All orders need to be collected and paid for by 31 July 2018. Where no prior arrangements have been agreed to with Greenhill Nursery, orders not collected and fully paid for by this date will result in loss of deposit, and stock will be returned for sale.
If you’re unable to collect by 31 July 2018, for $16.50 per tree we can pot your trees into 30cm pots. Full payment for your trees and this potting service would need to be paid for by 31 July 2018, and trees would need to be collected no later than 31 August 2018.
How do I change or cancel my order?
If you need to change or cancel your order, please call us on (03) 6239 6850. Please note that any deposits paid are non-refundable, and some changes may not be possible depending on stock allocations from our suppliers.
How do I prune, plant and care for my bare root trees?
When you collect your trees we’re happy to prune them for you or show you how to do it yourself, and give you any advice you need on planting and caring for them. You’re also welcome to call us on (03) 6239 6850 if you need help. We’ll also have some info available on this website closer to winter with instructions and answers to common questions.
My bare root trees aren’t developing leaves. What should I do?
Provided you’ve adequately cared for your bare root trees, in most cases they’ll break dormancy in spring, but it’s not uncommon that they’ll show few signs of life until as late as December and sometimes into January. If you think a tree you’ve purchased from us has died, please don’t remove it from the ground and instead call us on (03) 6239 6850.
What’s your refund, return and exchange policy for bare root trees?
Greenhill Nursery and its suppliers take great care to ensure we supply you with healthy and hardy bare root trees. In fact, each season we use the same trees in our nursery for our potting stock and our failure rates are less than 1%! However, once bare root trees leave the nursery there are many factors outside of our control that determine their chances of survival such as: the drying out of roots; delays in planting; incorrect pruning; under and over watering; amount and type of fertilisers used; soil type and condition; pests including insects and animals; air, soil and waterborne diseases; and other environmental and climatic conditions. For this reason we don’t offer refunds, returns or exchanges, except where we’ve determined stock to be defective, or in accordance with Australian consumer law. If you experience any issues with your bare root trees, please phone us on (03) 6239 6850.
What do I need to know about pollination?
Although some types of fruit trees can produce fruit with their own pollen (eg. most apricots, nectarines and peaches), many types (especially apples and pears) need to be cross-pollinated with another variety or they won’t set fruit.
An example of this is the Granny Smith apple – by itself it won’t produce fruit so we recommend planting it alongside compatible apple varieties that flower at a similar time such as Golden Delicious, Gala, Jonathon and Cox’s Orange Pippin.
Cross-pollination can be complex, but as a general rule for best results, simply plant two or more different (and compatible) varieties of the same type of tree. If you’re limited for space, we’ve also got double grafted varieties, or you can plant two or three varieties in the same hole and prune appropriately (known as duo or trio planting).
You’ll also find information about compatible varieties for pollination in our order form.